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Chapter Staff

Make-A-Wish® Northeast New York’s staff is dedicated to granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.

Dr. Trigg

WIlliam C. Trigg, III, Ph.D.
Chief Executive Officer

Bill is a native of St. Louis, Missouri.  He holds a doctorate in criminal justice from the State University of New York at Albany.  From 1984-2005, Bill served as CEO of the New York State Trooper Foundation, where he helped to establish and fund programs benefiting the New York State Police, including the NYSP Disaster Relief Fund, the Trooper Foundation Scholarship Fund, and the State Police Survivors Program.  In February 2006, Bill became the Chief Executive Officer of Make-A-Wish Northeast New York.

Bill resides in Stillwater, NY with his two daughters, Genevieve and Amelia. When he is not involved in pastoral work with his local church, Bill enjoys running, downhill skiing, reading, and a good cigar.

Bill’s heartfelt wish is to meet Toby Keith (which was just recently fulfilled).


Kirsten Broschinsky
Director of Annual Giving

Kirsten Broschinsky joined the chapter in January, 2013 as Manager, Special Events and Annual Fund.

Her responsibilities include planning annual events such as A Wishful Evening Gala, helping outside groups with their fundraisers to benefit Make-A-Wish, and working to develop and implement an Annual Fund plan that invites donors to support Make-A-Wish throughout the year.

Kirsten was raised in Wyoming and Utah and graduated with a BS in American Studies from Utah State University in 2002, and received  her Masters of Public Administration from The George Washington University in 2007.

Her experience includes nearly five years as Manager of the Annual Fund at Utah Symphony | Utah Opera in Salt Lake City where she worked closely with donors and volunteer organizations, as well as planned events. She moved to the Capital area in 2011, and worked for a year at WMHT.

Kirsten lives in downtown Albany with her dog, Oscar. She enjoys hiking, yoga, reading, running, exploring the history of the Northeast and spending time with those she loves.

Kirsten’s heartfelt wish is to go on an archaeological dig.


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Michele Brumsey
Director of Philanthropy 

A resident of the Greater Capital Region since 1979, Michele earned a Bachelor of Science degree from The College of Saint Rose after attending The Sage Colleges for two years.  She went on to complete a Master of Science degree at Saint Rose in 1989. 

As Director of Philanthropy, Michele is responsible for raising significant leadership-level gifts from individuals, corporations, and foundations. Such donations make it possible for the Northeast New York Chapter to grant the wishes of local children and teens. 

Michele has been involved in advancement work for nearly 30 years, beginning at The College of Saint Rose in Albany, New York.  In addition to this position as Director of Alumni and Parent Relations, and others at Siena College and Academy of the Holy Names, Michele has also worked with major donors at Albany Law School, Albany College of Pharmacy and Health Sciences, and at Rensselaer Polytechnic Institute, where she was instrumental in their capital campaign. Most recently, Michele established a greater Capital Region office of The Empire Division of The Salvation Army, increasing giving, visibility, and volunteerism. 

Michele resides with her husband Terry, daughter Madeline, and son Sam, in Selkirk, New York. Her heartfelt wish is to take her extended family on a cruise around the world. 

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Robert E. Bullock
Chief Operating Officer

Bob has spent virtually all of his personal and professional life in the Capital Region and the Adirondack North Country. A student of management with degrees from SUNY Potsdam (B.A.) and Rensselaer Polytechnic Institute (MBA), he has lectured on related topics throughout the United States. Prior to arriving at Make-A-Wish in September of 2017, he held positions at leading not-for-profits throughout the region. In addition, he is a retired Air Force lieutenant colonel with assignments that took him from Saudi Arabia to the South Pole. 

Bob resides in Saratoga Springs with his wife, Ann, and has two grown daughters, Kate and Emma. When not working, he is an active cyclist, golfer, tennis player, and classical guitarist. During the summer, he is the announcer at the world-class Saratoga Polo Club, where he has been on the microphone for more than 30 years. He is also a sub-deacon and verger at his home parish, Bethesda Episcopal Church in Saratoga Springs.

With his arrival at Make-A-Wish, his wish has come true: to be part of an organization dedicated to helping others. As for a personal wish, he would like to someday play his guitar in front of a live audience.

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Lisa Duggan, CCLS
Wish Coordinator

Lisa joined the chapter in 2017 as Wish Coordinator for Disney World Wishes. She holds a BS in biochemistry from Bucknell University and had served as a Certified Child Life Specialist at the Bernard and Miller Duker Children’s Hospital at Albany Medical Center in the pediatric inpatient unit. Lisa also served an as adjunct professor at the Sage Colleges where she helped to implement a new program curriculum for students interested in Child Life.

Lisa played an important role in developing support for complementary therapies for children as well as specialized programming, including welcoming Make-A-Wish staff to visit the hospital monthly for therapeutic crafts and play to help normalize the hospital environment. She also worked as a Camp Counselor and Admissions Assistant at the Double H Ranch, where the focus is on making each day the best day ever for children and adolescents facing critical and/or life-threatening illnesses.

Lisa is from Latham, NY. When she is not at the Make-A-Wish office, Lisa is a local business owner and manages a popular ice cream shop in Latham. Her heartfelt wish would be to vacation in Hawaii.

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Scott V. Liloia
Senior Manager of Wish Granting

Scott joined the chapter in April, 2018 as Senior Manager of Medical Referral Outreach, and is now responsible for overseeing the wish granting process. Clifton, New Jersey, native, he moved to Upstate New York in 2011. Scott holds a Bachelor of Fine Arts in Theater from Mason Gross School of the Arts, Rutgers University.

Scott has more than 10-years’ experience working with children with chronic or life-threating medical conditions with the SeriousFun Children’s Network. Within this network of camps, he held the positions of Program Coordinator at The Painted Turtle in California and most recently was the Program Director of the Hospital Outreach Program, “CAMP On-The-Go” for Double H Ranch in Lake Luzerne, New York.

As a cancer survivor, Scott understands how a critical illness can impact a child and the entire family unit. He is excited to be a part of the Make-A-Wish team and looks forward to bringing life-changing wishes to children and their families---at a time when they need it the most.

Outside of work, Scott enjoys spending time with his family, skiing/biking/kayaking and dabbling in photography.

Scott’s heartfelt wish would be to go to the world premiere of an Avengers movie.


Mark McGuire
Director, Marketing & Communications

Mark joined Make-A-Wish Northeast New York in September 2018 after a long career as an award-winning newspaper reporter, columnist and editor.

The Northport, Long Island, native worked for newspapers in Gloversville, N.Y., and Passaic, N.J., before moving to the Capital Region in 1990. From 1990-2013 he worked for the Times Union of Albany, serving in a variety of roles, including as a news and political reporter and television/media and sports columnist.

From 2013-14, Mark served as Manager of Publications for Albany Medical Center, before returning to newspapers and The Daily Gazette of Schenectady.

From 2015-18 he was the newspaper’s executive sports editor. He has also written three books, for national magazines and served as an adjunct professor. He holds a bachelor’s degree in Mass Communication from St. Bonaventure University.

Mark is married with two daughters and lives in Delmar, N.Y.

His heartfelt wish is for his Jets to finally win a Super Bowl again.


Mackenzie Watroba
Operations Manager

Mackenzie joined the chapter in July 2013 as Administrative Assistant. She is responsible for performing key administrative functions of the chapter’s office operations, including program, fiscal, and development activities. She holds a Bachelor’s degree in English, with a minor in communications, from Siena College.

Mackenzie is a life-long Capital Region resident who is proud to have the opportunity to work for an organization that has personally impacted her entire family.  

She is an avid sports fan, particularly college basketball supporting her alma mater, the Siena Saints. She also enjoys traveling, spending time with family and friends and camping in the Adirondacks.     

Mackenzie’s heartfelt wish is to be a red carpet correspondent at the Academy Awards. 


Make-A-Wish® Northeast New York
3 Washington Square
Albany, NY 12205
(518) 456-9474