Make-A-Wish® Northeast New York’s staff is dedicated to granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.
William C. Trigg, III, Ph.D.
Chief Executive Officer
Bill is a native of St. Louis, Missouri. He holds a doctorate in criminal justice from the State University of New York at Albany. From 1984-2005, Bill served as CEO of the New York State Trooper Foundation, where he helped to establish and fund programs benefiting the New York State Police, including the NYSP Disaster Relief Fund, the Trooper Foundation Scholarship Fund, and the State Police Survivors Program. In February 2006, Bill became the Chief Executive Officer of Make-A-Wish Northeast New York.
Bill resides in Stillwater, NY with his two daughters, Genevieve and Amelia. When he is not involved in pastoral work with his local church, Bill enjoys running, downhill skiing, reading, and a good cigar.
Bill’s heartfelt wish is to meet Toby Keith (which was just recently fulfilled).
Director, Mission Delivery
Caryn joined the chapter in January 2013. She is responsible for managing the wish-granting program, including coordination of wish granting, policy development, working with the medical community to obtain referrals, and training of volunteers.
A Certified Child Life Specialist (CCLS), Caryn has more than 10 year’s experience (including eight years at the Children’s Hospital at Albany Medical Center) supporting seriously ill children and their families within the hospital setting. She is looking forward to using her skills as a CCLS outside the hospital setting to help deliver the Make-A-Wish mission.
Caryn holds a Bachelor’s degree in psychology-child life from Utica College of Syracuse University, where she graduated cum laude in 2001. She volunteers at American Cancer Society’s HopeClub in the children’s program and has been a volunteer with the New York National Guard Youth Program, facilitating support groups to help children cope with their parent’s deployment or return from combat.
A Capital area native, Caryn now resides in Easton with her husband, Vince, and their two sons, Ethan and Max. She also enjoys game nights with friends and family and the occasional spinning or kickboxing class.
Caryn’s heartfelt wish is to spend time with her family seeing the sights out West.
Director of Annual Giving
Kirsten Broschinsky joined the chapter in January, 2013 as Manager, Special Events and Annual Fund.
Her responsibilities include planning annual events such as A Wishful Evening Gala, helping outside groups with their fundraisers to benefit Make-A-Wish, and working to develop and implement an Annual Fund plan that invites donors to support Make-A-Wish throughout the year.
Kirsten was raised in Wyoming and Utah and graduated with a BS in American Studies from Utah State University in 2002, and received her Masters of Public Administration from The George Washington University in 2007.
Her experience includes nearly five years as Manager of the Annual Fund at Utah Symphony | Utah Opera in Salt Lake City where she worked closely with donors and volunteer organizations, as well as planned events. She moved to the Capital area in 2011, and worked for a year at WMHT.
Kirsten lives in downtown Albany with her dog, Oscar. She enjoys hiking, yoga, reading, running, exploring the history of the Northeast and spending time with those she loves.
Kirsten’s heartfelt wish is to go on an archaeological dig.
Director of Philanthropy
A resident of the Greater Capital Region since 1979, Michele earned a Bachelor of Science degree from The College of Saint Rose after attending The Sage Colleges for two years. She went on to complete a Master of Science degree at Saint Rose in 1989.
As Director of Philanthropy, Michele is responsible for raising significant leadership-level gifts from individuals, corporations, and foundations. Such donations make it possible for the Northeast New York Chapter to grant the wishes of local children and teens.
Michele has been involved in advancement work for nearly 30 years, beginning at The College of Saint Rose in Albany, New York. In addition to this position as Director of Alumni and Parent Relations, and others at Siena College and Academy of the Holy Names, Michele has also worked with major donors at Albany Law School, Albany College of Pharmacy and Health Sciences, and at Rensselaer Polytechnic Institute, where she was instrumental in their capital campaign. Most recently, Michele established a greater Capital Region office of The Empire Division of The Salvation Army, increasing giving, visibility, and volunteerism.
Michele resides with her husband Terry, daughter Madeline, and son Sam, in Selkirk, New York. Her heartfelt wish is to take her extended family on a cruise around the world.
Robert E. Bullock
Chief Operating Officer
Bob has spent virtually all of his personal and professional life in the Capital Region and the Adirondack North Country. A student of management with degrees from SUNY Potsdam (B.A.) and Rensselaer Polytechnic Institute (MBA), he has lectured on related topics throughout the United States. Prior to arriving at Make-A-Wish in September of 2017, he held positions at leading not-for-profits throughout the region. In addition, he is a retired Air Force lieutenant colonel with assignments that took him from Saudi Arabia to the South Pole.
Bob resides in Saratoga Springs with his wife, Ann, and has two grown daughters, Kate and Emma. When not working, he is an active cyclist, golfer, tennis player, and classical guitarist. During the summer, he is the announcer at the world-class Saratoga Polo Club, where he has been on the microphone for more than 30 years. He is also a sub-deacon and verger at his home parish, Bethesda Episcopal Church in Saratoga Springs.
With his arrival at Make-A-Wish, his wish has come true: to be part of an organization dedicated to helping others. As for a personal wish, he would like to someday play his guitar in front of a live audience.
Lisa Duggan, CCLS
Lisa joined the chapter in 2017 as Wish Coordinator for Disney World Wishes. She holds a BS in biochemistry from Bucknell University and had served as a Certified Child Life Specialist at the Bernard and Miller Duker Children’s Hospital at Albany Medical Center in the pediatric inpatient unit. Lisa also served an as adjunct professor at the Sage Colleges where she helped to implement a new program curriculum for students interested in Child Life.
Lisa played an important role in developing support for complementary therapies for children as well as specialized programming, including welcoming Make-A-Wish staff to visit the hospital monthly for therapeutic crafts and play to help normalize the hospital environment. She also worked as a Camp Counselor and Admissions Assistant at the Double H Ranch, where the focus is on making each day the best day ever for children and adolescents facing critical and/or life-threatening illnesses.
Lisa is from Latham, NY. When she is not at the Make-A-Wish office, Lisa is a local business owner and manages a popular ice cream shop in Latham. Her heartfelt wish would be to vacation in Hawaii.
Erin Goodfellow, LMSW
Manager of Volunteer Engagement
Erin Goodfellow, LMSW as the new Manager of Volunteer Engagement. Erin completed her undergraduate work at University of Vermont with a Bachelor of Science in Social Work. She went on to obtain her Master’s in Social Work at SUNY Albany.
Most recently Erin worked at Beacon Health as a Clinical Care Manager. Providing support, service linkage and assessments for members to obtain support and meet their goals. She also worked at Center for Disability Services providing social work services directly to individuals with developmental disabilities and training staff on how to best meet the individuals’ needs and abilities. Erin also was a social work facilitator at American Cancer Society’s HopeClub for the children’s program. She led and trained volunteers in therapeutic support activities for children and teens whose lives were affected by cancer.
Erin also spent many summers volunteering at Camp Special Days and Good Times, organizing camping programs for children with cancer, children who have a parent or sibling with cancer and/or children who have lost a parent or sibling to cancer as well as children with sickle cell anemia.
Erin resides in Troy with her rescue dog, Lola. She is an avid runner. Most recently running in the Syracuse Marathon, in the snow! Her most heartfelt wish would be to travel to India and visit the Taj Mahal.
Director, Marketing & Communications
Tim joined the chapter as Manager of Marketing and Communications in June 2011, bringing extensive experience in those fields. An Ohio native, Tim has a Master’s degree in Public Administration and marketing, and has worked as a newspaper editor. His career has included senior roles in hospitals, health insurance, and technology firms in Toledo, Chicago, and New York City. After moving to the Capital region, he held senior posts at Kaiser Permanente, CDPHP, MapInfo, and Government Contracts USA.
In his role at the Foundation, Tim is responsible for media and public relations, and supporting the chapter’s mission through effective marketing and communications programs. He was named Director in September, 2013.
A Queensbury resident for the past 15 years, Tim lives with his wife Kathryn and daughter Erin, and has been active in professional groups as well as community organizations.
Outside of work, Tim is an avid photographer, a weekend auto racer, and a certified scuba diver. Tim’s wish would be to explore and photograph underwater shipwrecks in the Bahamas.
Mackenzie joined the chapter in July 2013 as Administrative Assistant. She is responsible for performing key administrative functions of the chapter’s office operations, including program, fiscal, and development activities. She holds a Bachelor’s degree in English, with a minor in communications, from Siena College.
Mackenzie is a life-long Capital Region resident who is proud to have the opportunity to work for an organization that has personally impacted her entire family.
She is an avid sports fan, particularly college basketball supporting her alma mater, the Siena Saints. She also enjoys traveling, spending time with family and friends and camping in the Adirondacks.
Mackenzie’s heartfelt wish is to be a red carpet correspondent at the Academy Awards.
Kyle Elizabeth Wixted
Kyle Elizabeth Wixted joined Make-A-Wish Northeast New York as a marketing and communications intern in September 2012. She took on her current position in May 2013.
She holds a Master’s in Public Administration and Non-Profit Management from the Rockefeller College of Public Affairs and Policy from SUNY Albany, (2013) and a Bachelor’s degree from the University at Buffalo (2010). She comes from Geneseo, New York, and moved to the capital District from the Buffalo area in 2011.
Kyle is delighted to have the opportunity to be a part of the Make-A-Wish team. Kyle enjoys playing hockey with the Clifton Park Arctic Foxes, corgis, tennis, travelling and spending time with her husband, Scott. Her heartfelt wish is to attend Hogwarts School of Witchcraft and Wizardry.